A Meaningful Career at Children's Aid Society

2021 marks Children’s Aid Society’s 119th year serving the community. Through Children’s Aid Society’s two services, Melrose Home (35 Boon Lay Avenue) and Melrose Care (Blk 557, #01-63, Woodlands Drive 53), the Society aims to provide a holistic range of residential care, specialized therapy, and psychological services to support and empower the most vulnerable in our community through their challenges of adverse family circumstances, family violence, and child neglect.

If you are interested to be a part of our dynamic team and advocate for the successful lives, stable families, and a strong community, below is a list of our available positions. You can also visit NCSS Job Portal or send your resume to

Current Vacancies

Roles & Responsibilities

  • Oversees the identification, planning, development, administration, implementation, monitoring and evaluation of existing and new programmes and activities that meet the needs of the community.
  • Network and liaise with relevant organisations, including schools, family service centres grassroots organisations and other agencies in promoting the Centre’s services and monitor service delivery.
  • Work with the Executive Director to plan and prepare the annual budget for the Centre.
  • Prepare reports and attend meetings of the Counselling & Psychotherapy Service Centre Sub-Committee and CAS Executive Committee as well as essential meetings with MSF, NCSS and related parties.
  • Provide direction, supervision and guidance to the multidisciplinary clinical team and ensure compliance to regulations and administrative procedures. This includes holding internal team supervision and multidisciplinary team consultation (with appointed external experts) regularly.
  • Undertake the responsibility in overseeing the day-to-day operation of the Counselling & Psychological Service Centre.
  • Promote and strengthen community’s awareness and utilization of the Centre’s services and programmes.
  • Build, maintain and enhance the CAS’s culture among the staff team in the Centre through the implementation of CAS’s HR, Operations and other policies.
  • Involved and/or lead in organisation-wide project or programme as assigned by the Executive Director.

Job Requirements

  • Ability to lead and manager a multidisciplinary team
  • Ability to oversee and manage a social service / clinical service centre
  • Excellent communication and listening skills
  • Ability to remain calm in stressful situations
  • Problem-solving and decision-making skills
  • Well-developed written and verbal communication skills with good organisational and time management
  • 5-10 years of clinical experience in social work, counselling or psychology
  • 3-5 years of experience in overseeing social service programmes or delivery of clinical services
  • Some experience in community networking & partnerships work
  • Preferably with at least 3 years of clinical supervision experience

Job Summary

This role is to assist Unit Leaders, Residential Care (RC) in the operations of the Home to ensure that all the residents are provided with quality care and protection. You will also provide proper supervision, guidance and quality care are delivered to the children or youths in an identified unit (approx. 10 to 15 residents) in Melrose Home.

Roles & Responsibilities

Home Management

  • Programme Development:

Support and support the Unit Leaders and Senior Guidance Officers’ efforts in developing and implementing biopsychosocial or educational programmes in the unit.

Resident Management:

  • Supervise residents’ physical needs – ensure residents received adequate food nourishment and support them in doing their laundry.

Supervision of Residents’ Psychosocial Needs

  • Provide supervision and care to the residents.
  • Actively promote the involvement of all residents in the Home’s social group, counter the isolation of individuals by others, nurture friendships between residents, and support those residents who for any reason do not readily “fit in” to the social group.
  • Guide and develop socially acceptable behaviour in residents, in a manner that does not infringe on their rights or the rights of others, and which is consistent with sound behaviour management principles.
  • To support the residents’ adherence to the Unit’s behaviour management system. This system gives clarity to the rules and requirements of the Home and sets clear expectations on how residents should relate to one another.
  • Manage residents’ behavioural issues using a trauma-informed approach.
  • Provide guidance for residents in supporting their growth and development and motivate/mentor the residents.
  • Provide support for the positive social and emotional development of the residents.

Health and Hygiene

  • Ensure the proper maintenance and cleanliness of the Home’s premises and the unit’s dormitory.
  • Educate and reinforce acceptable personal hygiene standards to youth and children.
  • Oversees the medical and health needs of the residents in the unit.

Academic and Cognitive Needs

  • Oversees the academic needs of the residents in the unit.

Crisis Management

  • Provide on-site incident or crisis management when necessary

Supervision Outside of Melrose Home

  • To escort and supervise youths and children to and from the clinic, the hospital, the school or to attend programmes and activities outside the Home.

Integrated Care Plans

  • In consultation with the Caseworker, support the Residents’ integrated care plans through the programmes delivered in the unit or through day to day tasks/activities

Support Operations of Melrose Home

  • Undertake any other duties directed by Unit Leader and / or Manager, RC