The Straits Times: Megan Khung’s death: Social workers say clearer agency roles will help in child abuse cases

SINGAPORE – Community and social workers often grapple with the weight of their decisions in child protection work, while managing heavy caseloads.

Factors like strained resources and differing risk assessments between agencies can add to their anxiety, on top of having to make judgment calls in difficult situations, social workers told The Straits Times on Oct 24.

They said the recommendations put out by a review panel on Oct 23 – such as clearly defining the roles of the agencies managing child abuse cases and setting up an appeals system – could provide stronger support for front-line workers.